Terms And Conditions

Last updated: June 15, 2026

Please read these Terms and Conditions ("Terms") carefully before using the website located at https://sixo.agency (the "Website") or engaging the services of Sixo Agency ("Sixo Agency," "we," "us," or "our"). These Terms govern your access to and use of the Website and any services we provide.

By accessing the Website or engaging our services, you ("you," "your," or the "Client") agree to be bound by these Terms. If you do not agree to these Terms, do not use the Website or our services.

1. About Us

Sixo Agency is a digital marketing and web development business based in Alberta, Canada. We provide services that may include, without limitation, website design and development, search engine optimization (SEO), local search and listings management, paid advertising, marketing automation, customer relationship management (CRM) setup and integration, content creation, and related consulting (collectively, the "Services").

2. Agreement to Terms

These Terms apply to all visitors and users of the Website and to all Clients who engage our Services. Where we enter into a separate written proposal, statement of work, service agreement, or order form with a Client (each, an "Engagement Agreement"), these Terms supplement that agreement. In the event of a direct conflict between these Terms and a signed Engagement Agreement, the Engagement Agreement controls for that engagement.

3. Eligibility and Acceptable Use

You must be at least the age of majority in your province or territory of residence to use the Website or engage our Services. You agree to use the Website only for lawful purposes and not to:

• violate any applicable law or regulation;
• infringe the intellectual property or other rights of any party;
• transmit any malware, harmful code, or attempt to gain unauthorized access to the Website or related systems; or
• interfere with or disrupt the integrity or performance of the Website.

We reserve the right to restrict or terminate access to the Website or Services for any user who violates these Terms.

4. Scope of Services

The specific Services to be provided, deliverables, timelines, and fees are defined in the applicable Engagement Agreement. Unless expressly stated in writing, all timelines and estimates are good-faith approximations and not guarantees. Any work outside the agreed scope may be subject to additional fees.

5. Fees and Payment

Fees for Services are set out in the applicable Engagement Agreement or invoice. Unless otherwise agreed in writing:

• invoices are due within the period stated on the invoice;
• amounts are stated in Canadian dollars (CAD) and are exclusive of applicable taxes, including GST, which will be added where required;
• late or unpaid amounts may result in suspension of Services and may accrue interest as permitted by law; and
• recurring or subscription Services continue until cancelled in accordance with the applicable Engagement Agreement.

6. Client Responsibilities

To enable us to perform the Services, you agree to:

• provide accurate, complete, and timely information, content, access, and materials;
• maintain rights and licenses to all materials you provide to us for use in the Services;
• review and approve deliverables within reasonable timeframes; and
• grant us the access and authorizations reasonably required to perform the Services, including access to accounts, platforms, and tools as described in Section 7.

You are responsible for the accuracy and legality of all materials and information you provide.

7. Third-Party Services and Integrations

Our Services frequently involve configuring, connecting, and operating third-party platforms and software on your behalf or in connection with your business, which may include (without limitation) accounting software such as Intuit QuickBooks Online, CRM and marketing platforms, hosting providers, advertising platforms, and analytics tools (collectively, "Third-Party Services").

You acknowledge and agree that:

• where the Services require access to your Third-Party Service accounts, you authorize us to access, configure, and operate those accounts and to connect them to one another and to automation tools on your behalf, solely for the purpose of delivering the Services;
• such access is granted through the secure authorization mechanisms provided by the relevant Third-Party Service (for example, OAuth) and you may revoke that access at any time through the relevant platform;
• data may be transmitted between Third-Party Services as part of the Services (for example, syncing customer or transaction records between an accounting platform and a CRM);
• Third-Party Services are governed by their own terms and privacy policies, which are between you and the relevant provider; and
• we are not responsible for the availability, performance, changes, suspension, pricing, or discontinuation of any Third-Party Service, or for any loss arising from a Third-Party Service's acts or omissions.

We will handle any access and data obtained through Third-Party Services in accordance with our Privacy Policy.

8. Intellectual Property

8.1 Our Property

The Website and its content, including text, graphics, logos, and software, are owned by or licensed to Sixo Agency and are protected by applicable intellectual property laws. Nothing in these Terms grants you any right to use our trademarks or branding without our prior written consent.

8.2 Deliverables

Ownership of, and license to, work product and deliverables created for a Client is governed by the applicable Engagement Agreement. Unless otherwise agreed in writing, ownership of custom deliverables transfers to the Client upon full payment of all amounts owing. We retain ownership of our pre-existing materials, tools, methodologies, templates, and know-how, and may reuse general skills and experience gained.

8.3 Portfolio Use

Unless you request otherwise in writing, we may reference our work for you and display non-confidential deliverables in our portfolio and marketing materials.

9. Confidentiality

Each party agrees to protect the other party's confidential information and to use it only as necessary to perform or receive the Services. This obligation does not apply to information that is or becomes public through no fault of the receiving party, is independently developed, or is required to be disclosed by law.

10. Data Protection and Privacy

Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference. You are responsible for ensuring that you have the necessary rights and consents for any personal information you provide to us or that we access on your behalf.

11. Disclaimers

The Website and Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Website or Services will be uninterrupted, error-free, or secure. Because the results of marketing, SEO, advertising, and automation depend on many factors outside our control — including third-party platforms, search engine and platform algorithms, market conditions, and your own actions — we do not guarantee any specific outcome, ranking, traffic level, lead volume, or revenue result.

12. Limitation of Liability

To the fullest extent permitted by law, and except as otherwise required by applicable consumer protection legislation, Sixo Agency will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to the Website or Services.

To the fullest extent permitted by law, our total aggregate liability arising out of or related to the Services will not exceed the total amount paid by you to us for the specific Services giving rise to the claim during the three (3) months immediately preceding the event giving rise to the liability.

13. Indemnification

You agree to indemnify and hold harmless Sixo Agency and its owner, contractors, and representatives from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your breach of these Terms, your misuse of the Website or Services, your content or materials, or your violation of any law or third-party right.

14. Term and Termination

These Terms remain in effect while you use the Website or receive Services. Either party may terminate an Engagement in accordance with the applicable Engagement Agreement. We may suspend or terminate your access to the Website or Services at any time if you breach these Terms. Provisions that by their nature should survive termination — including Sections 8 through 13 — will survive.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles. You agree to the exclusive jurisdiction of the courts located in Alberta, Canada for any dispute arising out of or relating to these Terms, subject to any non-waivable rights you may have under applicable consumer protection law.

16. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top reflects the most recent revision. Your continued use of the Website or Services after changes are posted constitutes acceptance of the revised Terms.

17. Contact Us

If you have any questions about these Terms, please contact us:

Sixo Agency Grande Prairie, Alberta, Canada Email: darren@sixo.agency Website: https://sixo.agency